Shipping policy
Shipping Policy
At Proven Nutrition, we are committed to delivering your order quickly and efficiently.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Times
Shipping times may vary depending on your location:
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United States & Canada: 5–10 business days
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International: 7–15 business days
Please note that shipping times are estimates and may be affected by external factors such as customs delays, carrier delays, or high demand periods.
Shipping Costs
We offer free shipping on select orders and promotions. Any applicable shipping fees will be calculated and displayed at checkout.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact us at provennutrition@outlook.com, and we will assist you in resolving the issue.
Customs, Duties & Taxes
International orders may be subject to customs fees, duties, or taxes imposed by your local government. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding your order or shipping, please contact us at:
provennutrition@outlook.com
Thank you for choosing Proven Nutrition.